Frequently Asked Questions

We recommend placing your order at least one week in advance so we can reserve your date and prepare your design. That said, we'll always do our best to accommodate same-day orders whenever possible — just give us a call.

Yes — for custom balloon installations, we offer delivery and on-site setup in the greater Scottsdale and Phoenix area. Delivery fees vary based on distance. Contact us for a quote specific to your venue.

Absolutely — every installation is 100% custom. We'll work with your color palette, theme, and venue to design something unique. Bring inspiration photos or describe your vision and we'll handle the rest.

Quite a lot! Latex balloons in every color, foil and mylar balloons in all kinds of designs, custom-printed balloons, specialty shapes, number and letter balloons, balloon weights, ribbons, helium tank rentals, and all the accessories you need for arches and columns. If we don't have something in stock, we can usually place a special order.

Yes — depending on availability and order size, we can deliver and install your balloons the same day. Reach out as early as you can and we'll let you know what's possible for your date and location in the greater Scottsdale area.

Latex balloons last about 8 hours without Hi-Float. At Party Mart, we treat all of our latex balloons with Hi-Float, so when kept indoors they're guaranteed to last 2–3 days at a minimum. Mylar (foil) balloons typically last 4–7 days indoors. Because of weather conditions, we can't guarantee balloon longevity for outdoor events.

You can view or download our full balloon terms here: AZPM Balloon Terms 2026 (PDF).

Capacity varies by tank size. Our X-Small tank inflates 90+ standard 11" latex balloons, Small inflates 110+, Medium inflates 220+, and Large inflates approximately 440+. Foil balloons require more helium per balloon, so capacity will be lower for foils.

Standard rental is for a weekend (Friday pickup, Monday return), and single-day rentals are also available — with no overnight rental fees. Call us to confirm availability and rental terms for your event date.

You can view or download our full helium tank rental terms here: AZPM Helium Tank Rental Terms (PDF).

Pickup from our Scottsdale store is the standard option. Delivery may be available for larger orders — contact us to discuss your event needs and we'll do our best to accommodate.

Yes — please return rental items in the same condition you received them, wiped down and free of food or debris. Damage or excessive cleaning fees may apply.

We carry round, rectangular, and square tables in a range of sizes, along with folding chairs — enough to outfit everything from an intimate gathering to a large celebration, indoors or out. Tell us your guest count and we'll help you sort out the right mix.

Yes — rental linens are available on request to dress up your tables. Just let us know your event colors when you reserve and we'll help you find a match.

You can view or download our full table & chair rental terms here: AZPM Rental Terms 2026 (PDF).

We do — our fully stocked showroom is at 10626 N 71st Place in Scottsdale, and walk-ins are always welcome. Beyond balloons, you'll find plates, napkins, candles, tableware, decorations, seasonal items, and much more.

A comprehensive selection — themed decorations, disposable tableware, banners, seasonal collections, and balloons with in-store helium fills. If something you need is temporarily out of stock, ask us about a custom or special order.

Absolutely. We provide free quotes on all orders — our team will help you figure out exactly what you need and give you transparent pricing before you commit.

For balloons, we ask for at least three days' notice on smaller orders and about a week for larger quantities. Rental items — tables, chairs, and helium tanks — need at least one week to guarantee availability. That said, we'll always try to accommodate last-minute requests, so it never hurts to call.

All sales are final within three days of your scheduled event, and refunds can't be issued during that window. Cancellations made more than three days before your event are eligible for a 50% refund.

Custom balloon installations always include professional delivery and on-site setup. For table and chair rentals, setup isn't included by default, but we're happy to set up for a small fee ($1 per table, $0.50 per chair) — just let us know when you reserve.

Monday–Friday: 9:00 AM – 4:00 PM. Saturday: 9:00 AM – 2:00 PM. Sunday: Closed. Please note that summer hours may vary. We're located at 10626 N 71st Place, Scottsdale, AZ 85254.

Yes — we serve the greater Phoenix metropolitan area including Tempe, Mesa, Chandler, Gilbert, Paradise Valley, and more. Contact us with your event address for specific availability and any travel fees.

We accept cash, major credit cards, and Venmo. A deposit may be required to secure large custom orders. Ask us for details when you place your order.

We ask for a valid payment method on file to confirm your order — it isn't locked in until we have that. For larger custom orders, a deposit may be required. We'll walk you through the details when you place your order.